Effective Date: 01 March 2024
Welcome to Lingolenco.com, your dedicated partner in language learning. Our commitment extends beyond providing high-quality language education; we prioritize your privacy and the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, protection, and sharing of your personal information in compliance with the General Data Protection Regulation (GDPR).
Operational Framework
Lingolenco.com is operated by Ravellolab Limited (Company House Number: 11336569), a British company. This operational framework ensures that our platform adheres to the standards and regulations set forth by applicable British laws and practices.
Information We Collect
At Lingolenco.com, we collect both directly provided information and data generated through your interaction with our services:
- Personal Information: This includes but is not limited to your name and email address, which you provide upon registration.
- Interaction Data: Conversations with our AI chatbot are recorded and stored to improve our services.
- Analytical Data: We utilize tools such as Google Analytics and Facebook Pixel to understand how you navigate and interact with our website, collecting data on your browsing sessions, page interactions, and engagement.
How We Use Your Data
The information we collect serves multiple purposes:
- Service Delivery: Personalizing your learning experience and providing tailored language education services.
- Improvement and Innovation: Analyzing data to enhance website functionality, content, and user experience.
- Communication: Sending updates, promotional offers, and responding to your queries using your provided contact details.
- Analytical Insights: Utilizing aggregated data to better understand user behavior and to optimize our marketing strategies.
Data Protection Measures
We are dedicated to safeguarding your personal information through:
- Security Protocols: Implementing robust security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.
- Data Minimization: Limiting data collection to what is strictly necessary for providing and improving our services.
- Confidentiality: Ensuring that access to your personal data is restricted to authorized personnel committed to respecting your privacy.
Sharing and Disclosure
Lingolenco.com does not sell your personal information. We may share data with:
- Service Providers: Third parties who perform services on our behalf, such as hosting, analytics, and customer service, under strict confidentiality agreements.
- Legal Requirements: Authorities, when required by law, or as necessary to protect our services and users.
Your Rights Under GDPR
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Ask us to correct any incorrect or incomplete data.
- Erasure: Request the deletion of your data, under certain conditions.
- Restrict Processing: Object to our processing of your data, under certain conditions.
- Data Portability: Request the transfer of your data to another organization or to you.
- Consent Withdrawal: Withdraw consent at any time where we rely on consent to process your personal data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Viability Clause
Educational Purpose and Content Origin
The content provided on Lingolenco.com is designed exclusively for educational purposes. Much of our content is generated by Generative AI technologies, which, while advanced, are susceptible to inaccuracies or errors. We strive to ensure the accuracy and relevance of our content; however, we acknowledge that mistakes may occur.
Usage of Content
Users of Lingolenco.com are encouraged to utilize our content solely for personal learning and educational advancement. The application of knowledge gained from our platform in real-life situations is at the user’s discretion.
Limitation of Liability
Lingolenco.com and its affiliates shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our content, including, but not limited to, inaccuracies, errors, or the application of information in real-life scenarios. Users agree that the responsibility for the use of any information obtained from Lingolenco.com lies entirely with the user, and our platform is indemnified against any claims arising from such use.
By accessing and using Lingolenco.com, users acknowledge and agree to this Viability Clause, understanding the nature of the content provided and accepting responsibility for its application.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Acceptance of This Policy
By using Lingolenco.com, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site.
Contact Us
For questions or concerns about our privacy practices, please contact us at sales@lingolenco.com.